Venture · Health / B2B SaaS
Marrow
Independent clinics keep healthcare human. Marrow keeps them independent.
- Sector
- Health / B2B SaaS
- Founded
- 2024
- Stage
- Building
- Brighter’s role
- Conceived · Designed · Engineered
The origin
A quarter of a million independent practices run American healthcare’s front line — on software built for hospital chains, priced for hospital chains, and hated by everyone who touches it. The admin load is why good clinics sell out to the systems they wanted to be an alternative to.
We embedded with eleven clinics for a season: shadowed front desks, counted clicks, timed the paperwork. Then we founded Marrow — scheduling, intake, records, and billing as one calm system that behaves like a great practice manager instead of a filing cabinet with a login.
Marrow is in closed pilot now, one clinic cohort at a time. The metric we track isn’t seats sold. It’s hours handed back to the people doing the caring.
For the first time the software feels like staff, not paperwork. My nurses noticed before I did.
Outcomes
- clinics in pilot
- 32
- admin hours saved, per clinic, weekly
- 11
- pilot NPS
- 72
Next venture
Firma
Contracts that close themselves